FAQ / Insurance

FREQUENTLY ASKED QUESTIONS

At Connected Kidz, we’re committed to providing our community of patients with answers to all of their medical queries and requests. We’ve pulled some of the most frequently asked questions and compiled them all into one place. Should you have any other questions that we may have missed, please contact us.

CANCELLATION POLICY

We value your time, our time & the services we provide. When you make an appointment at Connected Kidz Pediatric Therapy, that time is reserved exclusively for you. We schedule our resources, staff and contractors time to that appointment, and while we understand that there are times when you must miss an appointment due to emergencies or obligations for family or work; Cancellations without notice cost our service financially and often prevent other service users from being seen. That is why any cancellation of appointments requires notice by either party. You can cancel or change your appointment, as long as you give us at least 24-hour notice.

Three or more short-notice cancellations or failures to attend an appointment that is less than 24 hours’ notice, during a 3-month period will require us to discharge the patient. Please let us know if you think your circumstances require special consideration.

INSURANCE PLANS WE RECOGNIZE

Connected Kidz accepts health plans from most of the major insurance providers. Don’t see your plan on our coverage list? Call us today and we’ll do our best to accommodate your situation.

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